COMPUTER ISSUES *cries*

[lynx212]

Ok so last night around 3 am the PC decided it wanted to do updates so I let it do it's thing and went to bed.... 11:45 this morning it was still trying to finish O.o. After waiting for and hour and it was still on the same screen trying to finish something for google chrome (I think) I restarted my laptop. 

When it started back up it went downhill from there. First it would not recognize my wireless internet connection.

Then it wouldn't open certain programs like MS word *cries more* 

now it won't start unless its in safe mode....

I have tried several system restore points and no dice...anyone have any clue?  HELP! 

Comments

[vexed_wench]

I am so sorry *hugs*
I wish I had more knowledge about computers.

[lynx212.livejournal.com]

HUGS BACK

[anat-astarte.livejournal.com]

Have you tried to run your antivirus program and perform a Registry fix?

[lynx212.livejournal.com]

RUnning it now on full scan instead of quick scan thanks chiming in I'll take all suggestions *hugs*

icon love

[binaryalchemist.livejournal.com]

Eeek. Not good. Sounds like malware. If you can get to this website (and run XP service pack 2 or higher, Vista, or Win 7) go to
housecall.trendmicro.com and run a free system scan--I do tech support for networks for a living and Housecall rocks. You also might have file corruptions---you may have no choice but to reinstall windows from the disk---if you don't feel comfortable about reinstalling, you need to get it done by a pro. When in doubt, don't risk it.

[lynx212.livejournal.com]

It does doesn't it? Which sucks ass if it is those things are vicious. I haven't been able to get on the net on my laptop (borrowing the daughters right now) so I don't think I can get to housecall but if I can get to the point of having a connection it will be my first stop. feel fre to throw any and all suggestions my way. *hugs on you*

[binaryalchemist.livejournal.com]

Can you install a copy of AVG Antivirus on an external drive or flash thumb drive--or how old is your pc? If it is Win7 you can run AVAST on it which is seriously aggressive. Housecall has to interface with your pc and it isn't installed--all that installs is the itnerface program. If you get anitivirus software and it finds nothing, it could be spyware, and a good freeware progran for that is Malware Bytes (go to Cnet's Downloads.Com site for these programs). I like AVAST but it doesn't like XP or Vista at all. Try running/installing in Safe Mode. If you're corrupted/infected, restore doesn't really fix the problem. A visit to the pros is worth saving a pc--and go to a local shop--the Big Box Boys will rip you off and overcharge you.

[binaryalchemist.livejournal.com]

Also, try getting to websites thru the RUN command:
Start--go to RUN, type the URL of the website (ex: howusecall.trendmicro.com)--housecall has no www. or http:// in front of it--and see if you can go from there---that bypasses the launching of the web browser,

[lynx212.livejournal.com]

No luck trying to get to it that way but thanks for the tips. I am loading Housecall to a thumb drive and going to try to get it to run on the infected PC that way.

[baroqueangel.livejournal.com]

I really wish I could help but you are way past the point where I would have marched it down to my computer guy :-/ Computers mostly confuse the Hell out of me.

I hope you get it fixed soon <33

[lynx212.livejournal.com]

Thanks chic a dee the hubby is working on it as we speak with everyones suggestions *hugs*

[seatbeltdrivein.livejournal.com]

Do you have any back-ups? If you use a Windows OS, your computer should automatically save a restore point before starting any updates. Here's a few FAQs that may help:

If you use Windows XP

If you use Vista

I hope one of those helps!

[lynx212.livejournal.com]

Thank you so much chic a dee we are going through the suggestions one at a time *hugs* it so sucks and I was in such a Madrona and fic update swing >.

[seatbeltdrivein.livejournal.com]

): Bad timing! I hope everything gets fixed quickly! *hugs*

[nochick-fics.livejournal.com]

I wish I could help (looks like B gave you some good advice, thank goodness) but I know dick all about this sort of thing. But yeah, it sounds like you picked up some cooties from somewhere. D:

I hope you can get it fixed soon!

[lynx212.livejournal.com]

LOL only you would call them cooties *hugs on* it sucks big gray donkey balls man...this will kill my muse.

[mythnlynx.livejournal.com]

binaryalchemist sounds like she really knows her stuff. Another good online scanner that I got from rebukes and use all the time is http://www.f-secure.com/en_US/security/security-lab/tools-and-services/online-scanner/index.html Provided you can get on the internet, that is. :(

So sorry, Sis, I got nuthin' beyond that. *hugs on you*

[lynx212.livejournal.com]

Thanks Sis I am giving everything a try at this point. I am BEYOND frustrated and I am positive my daughter is more than tired of me bumming he laptop...even if she is too sweet to say so ^_^

HUGS thanks for the input

[snow-fall.livejournal.com]

It's always possible that the update had your computer 'phone home' to Microsoft and it could have thought your software was pirated and shut you down. I had a valid copy and their warning said it was invalid. All the sudden, my programs began to cease functioning properly and continued to deteriorate until my brother did a system restore from the restore disc. I never do microsoft updates anymore and plan to switch to Ubuntu.

[lynx212.livejournal.com]

I'll keep that update thing in mind I don't think I will be either >.< It so sucks not having my laptop *sniffs*

[snarry_fan7]

Binaryalchemist gave you some good advice. There was an issue with my dad's desktop and I talked to a friend (BS in Computer Science) and he had me install and run Malwarebytes Anti-Malware in safe mode and it fixed the issue. I also installed and ran Glary Utilities, which is a registry cleaner/fixer/etc. I don't know if you're able to do any of those, but they might help you. The only other thing I can think of if nothing else has worked would be to do a full reinstallation of whatever Windows you're using. I hope it gets fixed soon!~Sophia

[lynx212.livejournal.com]

Thanks chic a dee trying that now ^_^

[snarry_fan7]

Good luck!!~Sophia

[kettle-cat.livejournal.com]

Aww I hope you'll get it fixed soon <3
Unfortunately I can't halp you, I'm no good when it comes to computers ^^;;

[lynx212.livejournal.com]

LOL but thanks for the well wishes anyway babe *hugs*